Tidy Up

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Tidy Up.

Frequently Asked Questions

Requesting a quote takes just a few minutes. You'll share what you need (for example, deep cleaning, end of tenancy, or carpet cleaning), the property size, and your preferred date. Our team uses that info to confirm what's included and how long it may take, then comes back with a clear, no-surprises price. We provide professional cleaning across London and nearby boroughs, with background-checked staff and photos taken before and after each job. Rated 4.6 stars from 774+ verified reviews, so you can book with confidence.

To avoid delays, include key details about your home or workspace. Tell us the number of rooms, bathrooms, and any areas needing extra attention, like kitchens, skirting boards, or blinds. If it's an end of tenancy clean, mention whether there are carpets or an oven/grill that needs treatment. Add access notes too: parking, lifts, key handover, and whether you can leave a door key or use a lock box. If you can share photos (even a couple), we can estimate more precisely. We've completed 1200+ cleaning jobs locally, so we're used to different property standards.

Yes. We cover everyday home cleaning, deep cleaning for a full refresh, and end of tenancy cleaning designed to help you leave on good terms. For deeper cleans, our professional cleaners tackle build-up in bathrooms and kitchens, plus detail areas that often get missed - like grout lines and window frames. If you're preparing for inspections, we'll focus on the areas landlords and agents typically check. After builders cleaning is available as well, where dust and debris need a careful approach. Over 11 years of professional cleaning services across London and surrounding areas helps us get the right method from day one.

Often, yes - depending on availability and access. If you request a quote and share your preferred dates, we'll confirm the soonest slot we can offer. For time-sensitive jobs like end of tenancy, we'll also advise whether a slightly earlier appointment could help you meet inspection timelines. On request, we can plan around work schedules, lift rules, or key collection points. That way you get a clear turnaround without last-minute stress.

We use professional-grade equipment and proven methods for reliable results. That includes specialist tools for kitchens and bathrooms, plus high-coverage approaches for surfaces that need extra care. For carpet cleaning, we use appropriate techniques to lift dirt while reducing residue. In day-to-day domestic cleaning, we focus on detail work like edges, corners, and touchpoints. We also take care to follow the safest process for your home - using the right products for the right surfaces, not guesswork. In every job, eco detergents are used, helping keep cleaning effective while considering your household and the environment.

Absolutely. Our team is fully insured, DBS-checked, and trained cleaners. We also follow all UK hygiene and health & safety standards to make sure work is carried out responsibly, whether it's a one-off deep clean or a regular domestic cleaning plan. Many clients choose us because the service feels organised and consistent - arriving with the right kit, clear expectations, and quality checks in place. If you're looking for a company known for professional standards, we're also listed across major review platforms like Google Business Profile, Trustpilot, and Yell.

Pricing usually depends on a few practical factors: the size of the property, the condition (light refresh vs heavy build-up), and whether special tasks are needed, like oven cleaning, carpet cleaning, or after builders clean-up. Timing also matters - some jobs can be completed quickly, while deep cleaning may take longer to achieve the standard needed for inspections. Access conditions, like parking or managing keys, can influence planning too. Once you request a quote with your details, we provide a transparent price based on what's required, not a rough guess.

Yes. We take photos before and after the clean, so you can see what's been done and where improvements have been made. It's especially helpful for end of tenancy cleaning, where tenants want evidence of the condition of kitchens, bathrooms, and floors. You can also share priorities in advance - like highlighting limescale areas or specific rooms - so nothing important gets overlooked. This approach supports our strong track record, with 1200+ cleaning jobs completed locally and five-star feedback across verified reviews.

We provide professional cleaning across London and nearby boroughs, and we regularly serve customers from across the city. Nearby areas include: Camden (NW1), Islington (N1), Hackney (E1), Tower Hamlets (E1/E2), Newham (E16), Wandsworth (SW11), Lambeth (SE1), Southwark (SE1), Westminster (SW1), Kensington and Chelsea (SW3), Hammersmith and Fulham (W6), Brent (NW2), Harrow (HA1), and Ealing (W5). If you're unsure, tell us your postcode and we'll confirm availability. We also coordinate access and timings with local building rules across these areas.

We work with clients across many parts of London, including properties near popular areas like Hyde Park, Regent's Park, and Greenwich Park. We also see regular requests around the City of London area near St Paul's Cathedral and near landmarks like London Bridge. Because cleaning needs vary - apartments, houses, and serviced spaces - we tailor each plan after we understand your property and the level of cleaning required. If you tell us your nearest landmark, it helps us understand your location and coordinate schedules smoothly.

We manage waste responsibly and aim to reduce what goes to landfill. For many jobs, we separate general waste from recyclable materials where possible, and we follow local guidance for disposal. If your borough has specific rules, we follow them - because correct disposal matters for both cleanliness and compliance. If you let us know the type of waste you expect (like dust from after builders cleaning), we can plan the safest approach and advise on where it can be taken. Where recycling guidance applies, we'll point you toward the appropriate council sites for London residents.

We focus on effective cleaning with eco-friendly, non-toxic methods and we also use eco detergents in every job. Over 86% of cleaning products and methods are eco-friendly and non-toxic, which helps reduce harsh chemical exposure in day-to-day environments. That said, if you or someone in your home has specific sensitivities, tell us in advance so we can suggest the best approach for your situation. Our cleaners follow UK hygiene and health & safety standards and keep work areas well controlled, so you get a thorough clean without unnecessary worry. Book knowing our DBS-checked cleaners work to careful, professional procedures.

Yes - detail areas are a big part of the difference between a basic tidy and a real deep clean. We can address hard-to-reach areas such as window frames, skirting boards, and tiled surfaces, including where grime collects over time. If you're preparing for an end of tenancy check, we'll prioritise the rooms and surfaces landlords and agents typically inspect. You'll also get clearer communication on what's included in your quote, so you can set expectations early. If you share photos or a short walkthrough, we can spot tricky spots before we arrive.

We do. After builders cleaning is ideal if you've had renovations, repairs, or new installations and need dust and debris removed properly. We use suitable techniques and equipment to tackle fine dust on surfaces, plus careful cleaning for floors and fixtures so the space looks finished. Let us know what the project involved and how long it's been since work stopped, because timing affects dust levels and what's needed. As a trusted local provider with over 11 years of professional cleaning services, we're used to delivering consistent results even when conditions are messy.

That's a common concern, and we plan around it. We're fully insured and our cleaners are DBS-checked, so you can feel confident about who's entering your home. For access, you can arrange key handover in advance, and we'll confirm the process before the team arrives. If you're in a managed building, we can work with entry requirements and building rules where possible. We also photograph the work before and after, which adds clarity and accountability. Our compliance approach follows the highest UK hygiene and health & safety standards, helping you get peace of mind along with a great finish.