All of the personal information which we collect is to be used in accordance with the Data Protection Act 1998 and any other laws which might be applicable.
Control of personal information
All personal information that is provided to, or information which is collected by tidyup.org.uk is under the control of Tidy Up.
What information do we collect and how will we use it?
We only ever collate data about individuals in cases where it is specifically and expressively provided, for example, at the point of registration or at the point of ordering.
When an order is placed, we collect pertinent personal information to process and fulfil any order(s). We may employ security checks to guard against deceitful transactions.
We also collect information which concerns any marketing preferences you might have. We may contact you at any point regarding offers and materials, as well as details about our goods and services. We wish to enable prudently selected 3rd parties to get in contact you regarding any offers and information about their services and goods. Anything we collect will be used to allow us to review and improve any products and services that we offer.
Will we share your information?
Sometimes, we use third parties to carry out activities on our behalf. Examples can comprise order fulfilment, carrying out installations and surveys, the deliverance of packages, sending post, e-mail and mail, the removal of repetitive data from lists of customer, investigating data, delivering high quality marketing help, processing payments from credit card, and providing services for customers. Access to personal information will be provided to these third parties in order to help them perform to the best of their abilities, but may not be used for purposes other than those stated.
In order to guard against any fraudulent transactions, we sometimes pass personal data to external agencies, who will in turn check any of this information.
However we will never sell or share any data about you as an individual or you as a user of this website unless you agree that this may be done.
What are cookies?
Cookies are small pieces of data that are stored on your computer or mobile device when you visit a website. They are commonly used to improve your browsing experience and provide you with personalized services. Cookies can remember your preferences, login information, and website usage, making your next visit smoother and more efficient.
Cookies used on tidyup.org.uk
Like most websites, we use both session and persistent cookies on tidyup.org.uk. Session cookies are temporary and are automatically deleted after you close your browser. They are used to maintain your browsing session and keep track of your activities on the website. Persistent cookies, on the other hand, remain on your device until they expire or are deleted by you. These cookies help us remember your preferences and provide you with a more personalized experience.
We also use third-party cookies from trusted partners such as Google Analytics to analyze website traffic and gather information about how our website is being used.
Tidyup.org.uk uses different types of cookies for different purposes:
1. Essential Cookies: These are necessary for the basic functioning of the website. They enable users to login, add items to their shopping cart and make purchases securely. They are also used for website security purposes.
2. Analytics Cookies: These cookies collect anonymous data on how users interact with the website, including pages visited, links clicked and time spent on each page. This information is used to improve the website's performance and user experience.
3. Advertising Cookies: These cookies are used to track user behavior across the website and other websites, and display targeted ads based on the user's interests and browsing history. This allows for more personalized and relevant advertising.
4. Social Media Cookies: These cookies allow users to share website content on social media platforms and enable social media features such as like and share buttons.
5. Preferences Cookies: These cookies remember information such as a user's preferred language, location and display settings, to personalize the website for them.
Occasionally, we may establish associations with other companies that will help you to use their services and websites directly from the main site.
We try to help you by providing links to high value, dependable sites which we trust will be of interest and pertinent to you and your interests. However, it should be noted that such sites are not directly under control of our company and we do not contribute to their website or control their content.
How do we protect customer information?
Whenever you use our site to place an order or access any account information, we use a special system. The secure server software (SSL) we employ encrypts all data which is inputted before it arrives on our computers.
What choices do I have?
You are under no compulsion to provide tidyup.org.uk with any of the requested information. However your computer may need to accept cookies in order to enable you to place orders.
You can change these preferences by contacting us at any time.
How do I make a complaint to Tidy Up?
We attempt to handle all complaints in a fair and competent manner. We will keep you informed by telephone and endeavour to find a resolution within 64 hours. If you’re still not happy with the results, then you can place a call to our company.
If a decision is made to make changes to our policy regarding privacy, we will post such changes on this page.
Tell us what you think
We always welcome any questions and comments regarding privacy.
If there are any questions which you have, then simply call us on 020 3397 4918 or contact us via email.